Our communications team
Our communications team supports our strategy team with its expertise in marketing - and works in harmony as is required to benefit our clients.
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Richard Carman
Richard has been working with digital media since building his first website in 1997 and over the following decade he has developed a huge passion for the application of web technology and ran his own company as Gencon Limited. He is now currently the managing director of Pure Innovation Limited. Undoubtedly the most compelling argument centres around the ability to measure the results of digital marketing more accurately than traditional offline marketing. The challenge for Richard is to quickly evaluate emerging technologies and understand how they can effectively add benefit to the digital marketing mix. His specialities include digital marketing, web architecture, accessibility and user experience, and analytics.
Jo Miners
Jo Miners is a business development and marketing consultant with around 20 years experience, specialising in the services sector. Since becoming a consultant in 2003, she has worked with organisations in the legal, accountancy, surveying, recruitment and not-for-profit sectors, providing advice and practical support in strategic and operational aspects of marketing, selling, client development/client relationship management (CRM) and marketing research. Prior to becoming a consultant she held in-house marketing, research and business development roles for organisations such as Coopers and Lybrand (now PwC), KPMG, Bentley Jennison and the West Midlands Development Agency.
Louise Quarrell
Louise leads our sustainability projects and is currently also a Director at Carbon Smart Limited, a London based specialist company. She is a specialist environmental consultant, and before joining Heston Lowe Louise was responsible for project delivery for the UK arm of Cool nrg, an international company specialising in mass-scale energy efficiency campaigns. Louise's contribution to our clients and the design and implementation of creative strategy is focused on ensuring the the increasing environmental and energy related regulations and ratings are fully met, so that our clients can move forward in the best possible and accepted way.